How to contact Fleischer Couture?

Our customer service is ready to help you Monday to Friday from 09-15. Phone number +47 22 732 619. Email address: [email protected]

Where can I buy Fleischer Couture?

You can buy Fleischer Couture at www.fleischercouture.com, and in several stores. Find your nearest store under «Retailers» 

What are the freight costs for your order?

Fleischer Couture offer free shipping for orders over 500 NOK/50 USD/ 50 EUR. For orders under 500 NOK/50 USD/50 EUR we will add a shipping fee of 190 NOK/20 USD/20 EUR

For returns Fleischer Couture will deduct 190 NOK from your payment to cover some of the shipment and handling costs. For exchange in sizes or colours for orders in Norway, Fleischer Couture will take the cost.

For returns and exchange made outside of Norway we do not provide the costs for transportations back to us. 

Read more under “terms and conditions

Where are the packages sent from?

All our clothes are sent from our wearhouse in Larvik, Norge

What payment methods does Flesicher Couture accept? 

We accept Visa, Mastercard and Stripe. For Norwegian customers we offer Klarna checkout and Vipps. 

How long does the delivery take?

Packages are delivered normally within 2-5 business days with Posten. It will take some more days for orders placed outside of Norway

How can you return your order?

Please follow the instructions for how to make a return under terms and conditions.

If you send the return from outside of Norway Fleischer Couture does not take the costs for any taxes or the return cost.

How do you wash a jacket from Fleischer Couture?

Please follow the washing instructions here.

Is the materials used made in an animal friendly way?

We work actively to act responsibly and make sustainable choices. Ethical considerations are leading in the design phase. We use recycled down and the alpaca fur used come from baby alpaca in Peru who have died a natural death due to extreme temperature variations in the mountains where they live.  

Read more about our materials here. 

Why can the furs used on the down jackets vary in colours and look? 

The fur is natural and each fur will vary in colours (black to brown)

What temperature can you use the different jackets?

Polaris, Canis, Pollux and Capella down coats: Down to -20 ° C
Stella down jacket, Electra down jacket: Down to -15° C
Izar down jacket: Down to -15° C
Sirrah down jacket: Down to -15° C
Mimosa down anorak, Atlas down jacket, Mimosa down jacket Kids: Down to -10 ° C
Coma down coat : Down to -10° C
Rigel down jacket: Down to -10 ° C
Sirius parka: Down to -10°C. water column 10 000 mm
Rigel down vest: Down to -5° C

Hassle-free shopping

Free exchanges or hassle-free returns

Fast delivery

We ship the next day

Free shipping

For orders over 500 NOK

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